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How 7edge Handles Your Personal Data

At 7edge, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Clear data collection scopeIndia-specific privacy rightsDirect contact for data requestsCookie control in your account settingsNo data sold to third parties
7edge How 7edge Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct, or delete your personal data held by 7edge, our privacy team is reachable through the channels below.

Email Privacy Support Send your data request, deletion query, or correction notice directly to our privacy inbox. We confirm receipt within 24 hours and aim to resolve straightforward requests in under three working days.
Live Chat — Account Help Start a live chat session from your 7edge account dashboard to raise a privacy concern in real time. Our agents can flag your request internally and escalate it to the data team on your behalf.
In-App Support Ticket Submit a formal support ticket through the Help section of your account. Tickets create a reference number you can quote in follow-up messages, making it easier to track your data request end to end.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 7edge

We use a layered approach to data security — encryption in transit, hashed credential storage, and session tokens that expire automatically after inactivity.

Data Collection Scope

We collect your name, contact details, device identifiers, and transaction references. We do not collect more than what is needed to verify your identity and process payments through UPI, Paytm or PhonePe.

Cookie Management

Essential cookies keep your 7edge session active and remember your deposit-method preference. Analytics cookies are optional and can be switched off in the Privacy section of your account settings at any time.

Account Security Measures

Passwords are stored as salted hashes — never in plain text. Two-factor authentication is available for your account login and is strongly encouraged to prevent unauthorised access to your personal data.

Data Retention Periods

Active account data is retained for the duration your account remains open. If you request account closure, we delete non-essential data within 30 days, retaining only what legal obligations in your jurisdiction require us to keep.

Who Has Access to Your Data

Within 7edge, data access is limited to teams that need it to do their job — account operations, payment processing and fraud prevention. We do not sell data to marketing networks or share it with unrelated third parties.

How to Request Changes

Email our privacy team or raise a support ticket from your account dashboard to request a data export, correction, or deletion. We will verify your identity before acting on any request, to keep your account secure.

Frequently Asked Questions About Your Privacy

The questions below cover the most common privacy concerns raised by people with a 7edge account in India. If your question is not listed here, our support team is available via live chat or email to help you understand how your data is handled.

We collect your name, email address, mobile number, and identity documents needed for verification. Device data and IP addresses are also logged to maintain session security and detect unusual account activity.

We share data only with payment processors like Paytm or PhonePe to complete your transactions, and with verification services required by law. We do not sell your data or share it with advertisers or marketing networks.

After account closure we delete non-essential data within 30 days. Transaction records and identity documents may be retained longer where Indian law or financial regulations require us to keep them.

Yes. Submit a data-export request through your account's Help section or email our privacy team. We will verify your identity and send you a copy of your data within seven working days of the verified request.

Go to the Privacy section inside your account settings and toggle off analytics cookies. This does not affect your ability to log in, deposit via UPI, or access any part of the platform — only optional tracking is disabled.

Payment reference data is used only to confirm that your deposit cleared. We do not store your full UPI handle or PhonePe wallet credentials beyond what is needed for that single transaction's verification and support queries.

Raise a deletion request via a support ticket or email our privacy team directly. After we verify your identity we will remove your personal data within 30 days, subject to any retention obligations imposed by applicable Indian law.